Purchased products are non-refundable unless specifically stated, e.g. You can’t use our product under specific software / plugin environment also we can’t solve this.
Please read ” Specifications ” carefully before purchasing, make sure you satisfied with this product.
1. Customers can download purchased products from Maxtree.org up to 10 times, If you over this times, download will not allow.
2. Purchased from Avangate shop on our affiliate sites doesn’t have amount of downloads limited, but the link will expired after 7 days.
If your products over download limited please conctact us.
After you paid, you will received an PDF invoice via E-mail, or you can download it from “Orders” section under your account pop-up window, you can find it on the right side of the menu bar.
After purchased, you will receive the download links that send to your E-mail box. Or you can visit “Downloads” section under your account pop-up window, you can find it on the right side of the menu bar.
- max format ( with Vray, Corona renderer materials and textures, some models offer materials for Octane render )
- FBX format ( with basic materials and textures )
- GrowFX Original format ( please check ” Specifications ” of each product. WithVray, Corona renderer or Octanerender materials and textures )
Please Note: Octane render doesn’t support vertex color right now, so the render result must be looks a little different with other render engines.
In fact, you don’t need have GrowFX to use these models. All models include editable mesh and original GrowFX format, you can use editable mesh format without GrowFX. But you need GrowFX to use GrowFX original file.
We didn’t add grow or wind parameter to plant models, customer need added by themselves, but we will add some grow and wind plant models in our library in future.