Faqs

/Faqs
Faqs 2017-12-03T14:34:27+00:00
How many times can i download my purchased products? 2014-06-17T20:39:33+00:00

Customers can download purchased products up to 10 times, If you over this times, download will not allow.

How can i get an invoice for my purchase? 2014-06-17T20:19:38+00:00

After you paid, you will received an PDF invoice via E-mail, or you can download it at Maxtree website “MY ACCOUNT” page.

How can i get files after purchase? 2014-06-17T20:16:06+00:00

After purchase, you will received the download link with the confirmation E-mail. Or you can visit “MY ACCOUNT” in our website to find download link.

What’s format include? 2017-12-03T14:34:29+00:00

We offer:

  • max format(with Scanline, Vray, Mentalray,Octanerender, Corona renderer materials and textures)
  • FBX format(without materials and textures)
  • GrowFX Original  format(just for plant models. With Scanline, Vray, Mentalray,Octanerender materials and textures)

Please Note:Octanerender doesn’t support vertex color right now, so the render result must be looks a little different with other render engines.

Should i have to buy GrowFX for these plant models? 2017-12-03T14:34:29+00:00

In fact, you don’t need have GrowFX to use these models. All  models include editable mesh and original GrowFX format, you can use editable mesh format directly. But you need GrowFX to use the  original GrowFX format.

All the plant models with grow parameter? 2014-06-09T15:26:17+00:00

We didn’t add grow parameter to plant models,but we will add some grow plant models in our library in future.

More question about GrowFX plugin? 2014-06-09T15:23:13+00:00

If you have more question about GrowFX plugin,you can visit www.Exlevel.com